Télécharger ServiceDesk Plus | Cloud sur PC

           


Bonne nouvelle! Une application Windows comme ServiceDesk Plus | Cloud est disponible! Télécharger ci-dessous:

Sinon, suivez les instructions ci-dessous pour utiliser ServiceDesk Plus | Cloud sur PC:

ServiceDesk Plus | Cloud Sur iTunes

● Request management: Create, edit, and manage incident and service requests with ease.  ● Dynamic dashboard: Keep track of organizational announcements and monitor key performance metrics, including pending requests and daily due requests, to stay ahead of your tasks.  ● Approval management: View and manage approvals for requests, changes, releases, and purchase orders.  ● Change management: Filter, sort, search, and take action on change requests.  ● Advanced filtering and search: Quickly filter and search for requests by type, ID, subject, or name, ensuring you find what you need without hassle.  Track asset details, raise requests related to assets, and modify asset information on the go.  Manage your requests, tasks, and approvals—regardless of whether you are on the floor or on the move.  ● Task management: Create, edit, and manage tasks across all modules.  ● Asset management: Add, view, and manage your organization’s assets by scanning barcodes, QR codes, or RFIDs.  ● Multiple instance management: Switch effortlessly between service desk instances and access different modules.  ● Interactive widgets: Pick up requests, handle approvals, or even call end users from your home screen through interactive widgets.  With a suite of intuitive ticketing capabilities, real-time dashboards, and an AI-powered voice assistant, you can enhance service delivery not only in IT but across HR, finance, facilities, and beyond.  ● Real-time notifications: Stay informed about help desk events and request updates with timely push notifications.  Filter and search tasks, track work logs, and delete tasks as needed.  Add notes and upload attachments directly to requests, enriching context and collaboration.  ● Request details: Access comprehensive request details, including conversations, history, and resolutions.  ● Knowledge base access: Power up self-service and accelerate resolutions by accessing solutions from the knowledge base.  ● AI-powered smart assistant: Connect with Zia for instant support through conversational chat or voice commands.  To log in, your organization must have an account with ServiceDesk Plus.  Note: This is not a stand-alone application.